Xensei Policies

Xensei Internet Service Agreement	Xensei's Terms of Service for all service types. This document includes Xensei's Acceptable Use Policy (AUP) and other important policies, such as billing and payment terms, account cancellation proceedures, etc.
Guarantee/SLA	Xensei's Service Guarantee and Service Level Agreement (SLA)

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All critical components and services of Xensei's networks are monitored 24 hours per day, 365 days per year, and engineers are alerted to any service failures by pager within seconds.