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What to do
if you're involved
in an auto accident
Have you ever had an auto accident and forgot to get the other
persons driver's license or plate number, or the name of a witness?
Then this page is designed for you (and me :-). Below is our
7 tips on what to do if you are ever involved in an accident.
If we are too late and you have already had an accident then
you can follow this link to our 1st
Notice Claim Form.
Step 1. Help anyone injured and call
the police.
If you or any of your passengers are injured be sure to go to
the hospital or see your doctor.
Step 2. If you can move your vehicle
off to the side of the road.
If your vehicle is still drivable
you should pull to the side of the road to protect yourself from
curious drivers.
Step 3. Get the other driver's info.
If there is another vehicle involved try to get the following
information: Driver's name, address, driver's license #, date
of birth, vehicle owner's name, address, vehicle year, make and
model, color, license plate #, and insurance company.
Step 4. Get the name and number of
any witnesses.
A witness could be your best defense if you and the other party
file conflicting accident reports. The statement from an unrelated
third party could be used by the insurance company to help determine
who's story is correct. Also make sure the police understand
your side of the story.
Step 5. Contact your Customer Service
Representative.
While it is not necessary for you to call us at the accident
scene, you should contact us as soon as possible. You can email
us a 1st Notice Claim Form or call us at 781-293-5500. Although email
is wonderful the telephone is still the better for immediate
2 way communication.
Step 6. Fill out an Operator's Report.
When there is physical damage over $1,000 or any Bodily Injury
you must by state law complete and submit the Operators Report of Motor Vehicle Accident to the RMV and the local police within 5 days
of the accident. You can get a copy of this form by clicking
on the link above. The form is in Adobe PDF format.  This report
is very useful because it allows you to draw a diagram of the
accident and give your statement as to what happened.
Step 7. Keep the communications line
open.
If you receive legal documents regarding your accident you must
notify your insurance company. In order for your insurance company
to properly represent you they should be kept up to date of any
new information.
When in doubt you can always call us.
That's what we are here for.
Company Disclaimer
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